ERP System Upgrade Coming in March - What This Means for Our Customers

SEKISUI Voltek is excited to announce that we will be implementing a new Enterprise Resource Planning (ERP) system, Microsoft Dynamics 365, on March 2, 2026. This upgrade is part of our ongoing commitment to strengthen our operations and enhance the service we provide to our customers.

Why We’re Upgrading

We are investing in a more modern, integrated system to:

  • Improve order accuracy and processing speed
  • Enhance communication between departments
  • Strengthen data consistency
  • Increase visibility throughout the order lifecycle

Our teams across Customer Service, Sales, Manufacturing, and Finance have been preparing for this transition to ensure a seamless experience for you.

What You Can Expect

Most of your interactions with SEKISUI Voltek will remain the same. You will continue to place orders and communicate with our team just as you do today. However, you may notice:

  • Updated formats for order confirmations, packing lists, and invoices
  • Improvements in order tracking and communication
  • Streamlined processes behind the scenes

Support for a Smooth Transition

As we approach go-live, our Customer Service team will continue to share updates to keep you informed. Click here to read our FAQ.